Legacy License Frequently Asked Questions

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last updated: 2017-03


Most of the information in the guides below do not apply to MSDN users. This is because they are not required to own or log into Xamarin accounts unless using the Xamarin Components store or Visual Studio for Mac. MSDN license holders should refer to this Licensing Options guide instead.

Team License Management

If you have an empty Xamarin license seat, you can invite a team member to occupy it by following these steps.

How do I change my account's email address?

To change the email address associated with your Xamarin account, please email hello@xamarin.com from the address associated with your Xamarin account and indicate the new address you'd like to use.

How do I manually resynchronize Xamarin licenses?

This guide provides basic and extended steps for resyncronizing your Xamarin platform licenses to troubleshoot activation errors for legacy Xamarin license holders.

Some specific licensing errors

This guide covers common error messages and troubleshooting steps for legacy Xamarin platform licenses.

Why can't I log into Xamarin in Visual Studio or Visual Studio for Mac?

There are a few common causes that may prevent you from logging into your Xamarin account in the IDE. Known issues & fixes are described in this guide.

Xamarin Workbook

If it's not already installed, install the Xamarin Workbooks app first. The workbook file should download automatically, but if it doesn't, just click to start the workbook download manually.